New Facebook Relationship Status

Why Facebook isn’t the business seductress it once was…mediaphyter a 300x287 New Facebook Relationship Status

It’s not me it’s you.

I’ve always tried to make the most of your whimsical ways during our steamy affair. Recently though I’m starting to think you just don’t care any more. At the start you were all welcoming, chilled out and friendly; now you’re all “don’t do this”, “you can’t do that” and “don’t even bother me unless you’re rich”.  The fun has gone and being able to hang out with your 400 million friends just doesn’t seem to be worth putting up with your crap. So enough of your games, I’m making the rules now.

If this sounds like a break-up speech, it is, kind of. I almost feel like cutting ties with Facebook when they constantly change how business can be conducted on their Pages. However, I’m not about to deny how powerful a platform Facebook still currently is by cutting ties altogether.

BUT times are a changing. Facebook isn’t the one-stop-business promotion shop it was once lauded to be. Users face a growing list of Ts & Cs, running any sort of promotion is a minefield of regulations and it’s looks like soon only the big boys will be able to afford to do anything innovative on there from a marketing stand-point (Sam will post more about this here on iThnk soon).

More eggs, less basket

I’m going to reiterate a point I’ve made in posts before – don’t put all your social media eggs on one basket! If Facebook has turned into your go-to / default connection to the online community, if you’ve forgotten about Twitter, you can’t remember the last time you wrote a blog post, your YouTube channel was last updated in 2007, you don’t know what what the hell Flickr is and have asked who uses Foursqaure anyway; you’ve fallen into the Facebook trap!  That’s what they want, of course it is – imagine how much they will make in ad revenue when everyone is there all the time (I’ll give you a hint. It’s a lot).

The more popular Facebook becomes the more diluted your message gets and less effective as a business  communication tool anyway, right? Personally I think the juggernaut Facebook has become will continue to roll on, evolve and attract the masses; but I’m not convinced it will remain the viable primary point of contact that some businesses have come to rely on it as.

So I’m not breaking up with you totally Facebook, although I do think we should see other people. I’m changing our relationship status to “It’s Complicated”. You may not like this but I have to do what’s best for me. Maybe there will be a few more marriages on the rocks in the near future when companies realise you aren’t the be all and end all of social media marketing. We’ll see.

What do you think? Is Facebook still meeting all your needs as a promo tool? Or are you ready to flirt with some more attractive alternatives?

P.S Thanks to Diana Adams for providing some great inspiration to help me write this post!

  • ophil

    Nice post Andy! Not sure it was entirely your intent but you raise a critical question about how organisations behave in their relationships with customers… Not sure about you but i am seldom happy when I am in a 'managed relationship' (especially if its NOT me doing the management!)… but seriously why is it assumed that business relationships need management? While they may appear different they still are 'personal' and what they need is maintenance not management… The point you raise is valid for FaceBook and any other organisation that assumes (and then flexes) their power in a relationship… Yes we can walk away if we don't like it – making it complicated ensures that we probably will flirt with others, and the better our relationship is with them the more likely we are to get the courage to kick you to the curb or at least use you for our own purposes, get our needs fulfilled somewhere else AND ignore your overtures for more of our attention / business

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  • http://twitter.com/MooreofAndy Andy Moore

    Thanks Phil. When I think about it, I don't consider Facebook to be an organisation I have a relationship with at all. You're spot on about them trying to manage their 'customers' – they basically dictate all the terms of our involvement. If they decide to make a change, that's it.

    I also agree that organisations will start ignoring Facebook's overtures for new their additions if they continue in this manner. It will be easier to pick and choose Facebook as a promo platform when they continue to make things more difficult for their users (who they should actually treat more like loyal customers).

  • http://GameFriends.com Video Games

    Facebook is becoming very powerful. I’ll be linking to this post on my blog for sure.

  • http://footballsportscamps.com/2010/05/21/texas-tech-red-raiders-football-and-mike-leach/ Santos Medler

    Thank you for this info! I enjoyed it.